FAQ

• What is a Teacher ID? How do I link my child's account to their teacher(s)?
• Help, I can't login!
• How do I reset my password?
• How long will my trial period last?
• How do I customize rewards for my child?
• The content isn't displayed properly. What should I do?
• I found an error. What should I do?
• How often do you update the STEM Village content?
• When will other grade materials be available at STEM Village?
• How can I adjust the content for non-Ontario-based students?
• What new topics can I expect to see in the future?
• How do I subscribe for online billing?